Are you searching for a security job in Cape Town with one of South Africa’s leading security companies? Fidelity Services Group is currently recruiting a Boxroom Operator for its FCS division at the Parow Branch in the Western Cape.
This opportunity is ideal for individuals with security industry experience, strong computer skills, and the ability to work under pressure in a fast-paced operational environment. Candidates who are disciplined, reliable, physically fit, and able to work night shifts are encouraged to apply.
The successful candidate will report directly to the Branch Manager and will play an important role in receiving, sorting, distributing, and balancing consignments within the vault and operational environment.
📍 JOB POSITION
Boxroom Operator
📍 LOCATION
Parow, Cape Town – Western Cape
📌 MINIMUM REQUIREMENTS
To qualify for this opportunity, applicants must meet the following requirements:
✔ Clear Criminal Record
✔ PSIRA Grade C qualification is advantageous
✔ Minimum 1 year experience in the security industry or similar role
✔ Computer literate (compulsory)
✔ Excellent communication skills
✔ Must be able to work night shifts
✔ Ability to work under pressure
✔ Physically fit and healthy
Candidates with strong organisational skills, attention to detail, and the ability to work within operational procedures may have an added advantage during the recruitment process.
📋 JOB RESPONSIBILITIES
The Boxroom Operator will be responsible for several operational duties, including:
• Preparing for vault room duties
• Planning vault room schedules for CIT operations
• Receiving and distributing consignments to and from CIT teams
• Scanning consignments
• Balancing the vault and locking procedures
• Sorting consignments
• Administration and documentation duties
• Conducting searching duties
This role requires a highly focused individual capable of maintaining accuracy and professionalism while handling sensitive operational responsibilities.
⭐ CORE COMPETENCIES & PERSONAL ATTRIBUTES
Fidelity Services Group is looking for candidates with the following qualities:
✔ Accuracy and attention to detail
✔ Strong interpersonal skills
✔ Organising and planning abilities
✔ Teamwork and customer focus
✔ Honest and reliable character
✔ Quality assurance mindset
✔ Willingness to work overtime when required
🚔 WHY THIS JOB OPPORTUNITY MATTERS
The private security industry remains one of the largest employment sectors in South Africa, providing opportunities for skilled and disciplined individuals nationwide. Jobs within cash handling, vault operations, and CIT support services continue to grow due to increasing operational demands.
Working for a respected company like Fidelity Services Group can provide valuable industry experience and long-term career growth opportunities within the security sector.
📢 IMPORTANT EMPLOYMENT NOTICE
Fidelity Services Group reserves the right not to make an appointment for the advertised position. Preference may be given to existing employees based on merit and transformation policies.
Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported within the FSG team. Black female candidates may receive priority consideration according to the company’s transformation policy, provided all requirements are met.
🌍 COMPANY VALUES
Fidelity Services Group supports global fair practice and business ethics and focuses on continuous human capital development as a key factor in its success across the markets in which it operates.
⚠ APPLICATION FEEDBACK NOTICE
If you are not contacted within 10 working days after the closing date, please consider your application unsuccessful.
📢 If you know someone looking for security jobs in Cape Town, Parow, or the Western Cape, share this opportunity immediately. Jobs with leading security companies often attract many applicants, so early applications are strongly recommended.
❓ FREQUENTLY ASKED QUESTIONS (FAQ)
🔹 What position is Fidelity Services Group hiring for?
Fidelity Services Group is currently hiring for the position of Boxroom Operator at the Parow Branch in Cape Town.
🔹 Where is the job located?
The position is based in Parow, Cape Town, Western Cape.
🔹 Is PSIRA Grade C compulsory?
PSIRA Grade C qualification is advantageous but not compulsory for this position.
🔹 Do I need previous security experience?
Yes. Applicants should have at least 1 year of experience in the security industry or a similar operational role.
🔹 Are computer skills required?
Yes. Computer literacy is compulsory for this role because the job includes scanning consignments, documentation, and administrative duties.
🔹 Will I be required to work night shifts?
Yes. Candidates must be willing and able to work night shifts as part of operational requirements.
🔹 What are the main duties of a Boxroom Operator?
Duties include receiving and distributing consignments, vault balancing, sorting consignments, administration duties, scanning consignments, and assisting with vault room operations.
🔹 Can I apply if I have a criminal record?
No. Applicants must have a clear criminal record to qualify for this position.
🔹 What personal qualities does Fidelity Services Group look for?
The company values honesty, reliability, teamwork, organisational skills, customer focus, quality assurance, and the ability to work under pressure.
🔹 Will overtime be required?
Yes. Successful candidates should be willing to work overtime when operationally required.
🔹 Who will receive preference during recruitment?
Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported according to the company’s transformation policy.
🔹 What happens if I do not receive feedback after applying?
If you are not contacted within 10 working days after the closing date, please consider your application unsuccessful.
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